Updated: Mar 12
In my leadership strategy books and seminars, I emphasize the critical importance of being able to track (or ask for) key project metrics to gauge the value of your contribution. If you want credibility with such statements as “I have a proven track record of accomplishment” then you should have some metrics to back up that statement. Quantified accomplishments, such as any measure of return-on-investment (ROI) always speak to decision makers.
When I worked in the oil and gas industry, there were always plenty of project metrics available to assess the potential value of proposed oil and gas drilling prospects. If the exploration project was successful, then the metrics of interest would be barrels of oil or thousand cubic feet of gas per day that the completed well would yield. That in turn became a line item (in bold typeface) on my résumé to demonstrate how I helped generate revenue and ROI.
When I was directing B2B eCommerce proposals in the software development field, it was easy to determine the value of contracts awarded to the company; when I participated on a feasibility project team to determine the perceived cost savings to convert from print documentation to XML database publishing, the cost savings estimate was an important element of the proposal. Those quantified accomplishments became highlighted bullet list items on my résumé, again to highlight the critical message decision makers want to see: how my contributions significantly impacted the strategic and financial objectives of the company beyond ordinary duties and responsibilities.
If you improve a some work process by 20%, you may be able to determine the value of the time and/or costs saved (maybe with the help of the finance department). Or, an honest ballpark estimate may suffice as well as long as you disclose it is an estimate.
If you don’t have access to such financial information or your position doesn’t address such types of measures, shift the duty/responsibility to an accomplishment by asking these questions after every bulleted list item:
And what exactly did this duty/task/responsibility result in?
What was the bigger picture that my duties and responsibilities contributed toward?
You still have to ask the question: “Do these individual items, as worded here, make me stand out from the competition with similar experience?” and you can begin to see how to differentiate yourself from others.
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